Hello. How can we help?
- General
- Insurance Coverage & Fees
- Elligibility & Requirements
- Program Expectations
- Cancellation Policy
- Refund or Money Back Guarantee
What is LongevityMD?
LongevityMD is a telehealth platform that goes beyond conventional medicine, targeting upstream from the manifestation of disease, removing the barriers to healing and rejuvenation, to extend healthspan and promote longevity.
Almost all other conventional medicine companies target downstream symptoms of disease, without looking or addressing the underlying causes in the individual person. This leads to a temporary “fix”, while the underlying disease process continues to progress and you continue to age.
But we don’t see health that way. A new personalized approach is required for optimizing healthspan and longevity.
To be at your best, you need the most innovative diagnostic tests and therapeutic modalities. LongevityMD endeavors to provide this level of service to you.
What does the Clear Longevity Program provide? What if I am already afflicted with a chronic illness?
Longevity is defined as long life. The purpose of LongevityMD is to promote longevity with a greater healthspan, not just lifespan; meaning longer life spent with vitality, without any serious disease or illness.
Most if not all chronic illness and disease is caused by aging. The Clear Longevity Program targets factors that can have a negative affect on the hallmarks of aging – diet, digestion, exercise, sleep, stress, and environmental toxins.
So, while not directly treating any illness or disease you may be facing, the Clear Longevity Program’s promotion of healthy aging should be helpful.
Can I visit LongevityMD in person?
At this time LongevityMD is strictly an online service. The physical location is strictly for administrative purposes at this time.
How long does it typically take for my lab results to come back?
Lab results typically take 10 business days from the time they are received by Vibrant wellness. Results from other lab testing companies vary, and you will be informed of those expected times when ordering.
I am interested in “X” medication or supplement, does LongevityMD offer it?
LongevityMD provides access to the latest treatments available in the jurisdictions in which you reside. If you are interested in discussing a specific medication or supplement, please bring the topic up in your intake.
Are your services covered by OHIP?
OHIP covers Conventional Medicine
“Refers to the type of treatment, diagnostic analysis and conceptualization of disease or ailment that is the primary focus of the curricula of university faculties of medicine. It is sometimes referred to as traditional medicine or science-based medicine and is the type of medicine that is generally provided in hospitals and in specialty or primary care practice.”
OHIP does NOT cover Complimentary/Alternative Medicine (CAM)
“Refers to a group of diverse medical practices and products that are not generally considered part of conventional medicine. They are also sometimes referred to by other terms, such as non-traditional, and non-conventional.
The boundaries between CAM and conventional medicine are not absolute and some specific CAM practices may become incorporated into conventional medicine.”
Although the Ontario Health Insurance Program (OHIP) reimburses physicians for providing medical services that are considered to be medically necessary, OHIP does not pay for services (ie. Functional Medicine, Integrative Medicine, Longevity Medicine) that are considered alternative, complementary, or innovative.
Dr. Tsai practices according to the rules and regulations of the College of Physicians and Surgeons of Ontario and adhere to all College guidelines and policies including those relating to the practice of Complementary/Alternative Medicine.
These policies may be found by clicking this link: http://www.cpso.on.ca/policies-publications/policy/complementary-alternative-medicine
Do you accept health insurance or other services?
LongevityMD does not communicate with health insurance companies for any of our services.
If you have an HSA or health savings account as a means of payment, LongevityMD can provide copies of invoices and lab requisitions as needed.
Because we are direct pay, and do not seek reimbursement from insurance providers, we cannot provide procedure codes (CPT) or diagnostic codes (ICD).
How much does the Clear Longevity Program Cost?
If you have a serious interest in the Clear Longevity Program please book a free discovery call. At the end of the visit, if it seems there is a mutual fit in our vision and goals for your health and you would like to move forward, we can discuss the fees associated with the program.
I am NOT a Canadian Resident, can I still work with LongevityMD?
Dr David Tsai is licensed in Hawaii and North Carolina and can treat patients residing in those states.
I am NOT an Ontario Resident, can I still work with LongevityMD?
https://www.blg.com/en/insights/2021/06/cross-canada-virtual-care-licensure-requirements-and-best-practices Dr David Tsai is licensed in Ontario and may service residents of Alberta (5 times /year) British Columbia New Foundland and Labrador Nova Scotia Nunavut PEI Yukon
Can LongevityMD be my primary care doctor?
One of the REQUIREMENTS to use LongevityMD services, is that you have a family physician or a walk-in doctor that you can consult regularly, to discuss your general health care needs and navigate your conventional medicine treatment options. You will be asked to designate such a person at your intake. Your records will not be released to this person without your consent. However, they will be receiving a letter of introduction from me.
LongevityMD services are meant to be complementary and adjunctive to the standards of care and primary health maintenance care provided by conventional medicine. LongevityMD is NOT A SUBSTITUTE.
LongevityMD is not available for same-day urgent care appointments and does not have a 24-our answering service.
If you need to be seen urgently or have a medical emergency you need to visit an urgent care clinic or go to the emergency room or dial 911.
Telehealth privacy and confidentiality requirements
Because LongevityMD is a telehealth platform, clients will need to have access to either ZOOM or a phone depending on the visit type or purpose. Even though ZOOM is HIPAA client, the responsibility for the privacy and confidentiality of our meetings lays partially with the patient, as they help determine the place and time of our meetings.
Who is this program for:
There is no such shortcut as the fountain of youth. To live healthy and longer with vitality, we need to remove the barriers to healing that have accumulated during our lifetimes.
A common maxim used in the NFL is “you are getting better or you are getting worse, you are never staying the same.”
Likewise, our health is constantly changing, and unless we are actively engaging in measures to help create health, the natural law of entropy or disorder takes over for us, leading us to unhealthy aging and disease.
“You are either succumbing to unhealthy aging and illness or you are creating healthy aging, but you are never staying the same.”
If you are proactive with your health, want to learn more ways to create it for healthy aging, and are willing to invest your time and resources, this is the program for you.
How do I know if LongevityMD is a good fit for me?
You should have the right mindset:
> Readiness for Change
> Openness to Learn about Innovative Ideas and Solutions that are Data-driven and Evidence-based
> Willingness to Invest in Your Health
> Teachable and willingness to follow our recommendations, which includes the purchase of supplements
*You are best suited for this program if you are already actively engaged or making changes in your life. If you are not at this stage, the program will be a challenge and you may not get the results you desire, because you are unable to follow through the recommendations either from a mindset or resource stand point.
If you are not at this stage to enroll in the Clear Longevity Program, please engage with our other resources on our website or consider looking at
When you are READY FOR GUIDED OPTIMIZATION with the CLEAR LONGEVITY PROGRAM, Dr David Tsai is here to help.
Who this Program is not for:
If you are in acute trauma and need immediate medical care of a physician or psychiatrist for anything that feels life-threatening to you, this program is not for you. PLEASE get medical help right away. Once you are in a more stable place physically or mentally, we will be better equipped to help you continue your healing.
If you are not able to participate in our healing community with others and not able to take action on our recommendations then this program is not for you at this time.
How will I know whether I am benefitting from the program and how soon will I notice this?
It depends on the state of health at the time of your enrollment. At your enrollment, you will be performing a self-assessment of your body’s organ systems and conventional lab testing. Based on that and the creation of your symptom scoresheet, we can track your health progress visit to visit or at least quarterly.
For more objective monitoring, periodic conventional and functional lab testing will be advised; and specific biological age tests and hallmarks of aging tests can be done as well.
Most people will notice some improvement in symptoms and biomarkers in the first 60 – 90 days, with more measurable improvements after that. It is important to understand that if someone has been dealing with a disease for years, that it can take some time to remove their barriers for healing or eliminating the root causes so the body can start healing itself and feeling better.
Can I cancel at any time?
The discounted offer on the CLEAR LONGEVITY PROGRAM is an annual commitment. We have a payment plan that allows people to break up the annual cost into monthly payments.
The reason why we don’t allow cancellations at any time is that there is a large upfront cost for us to review your history, provide you with your tests, review the tests and create your reports, provide our monthly group sessions, and design your custom recommendations and protocols for you.
This is all done in the first couple of months, and rather than making you pay these expenses up front; we finance them over the year.
However, there are, of course, exceptions for anyone who has a change in their health or situation making it no longer medically sound to continue. If this occurs, then we would either stop the monthly payments or prorate the yearly payment for the balance at the time one cancels.
REFUND or MONEY BACK GUARANTEE
When it comes to health and longevity, we cannot provide a guarantee. Only God knows how long you are going to live. It is not something that is totally under our control.
However, as long as you are following our protocols and instructions, we should see measurable improvements in your test results. Those results should translate to how you are feeling.